Always trim wicks to 1/4 inch before lighting (we suggest using a wick trimmer). The first time you light your candle, let it burn for 3-4 hours to allow the melted wax to reach the edge of the container to prevent your candle from tunneling.
Follow the 2 foot rule - don't place a burning candle near clothing, books, curtains or anything flammable. Place candle holders on a stable, heat-resistant surface that is sturdy and large enough to catch any melted wax. Keep lit candles away from drafts, ceiling fans and any air currents. Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep or if the flame gets too close to the candle holder or container. A candle should not be burned for more than four hours at a time. For a margin of safety, discontinue burning a candle when 1/4 inch of wax remains in the container.
Most orders ship within 1-2 business days. Some orders may require up to 2 weeks to ship due to product availability. If you do not receive an order confirmation email within 2 weeks of placing your order, you can contact email@example.com for a status update. Please note that USPS and UPS are also experiencing delays with delivery. We are unable to offer any expedited shipping options at this time.
We send most international packages via UPS. You can see the total landed cost (included duties and taxes) at checkout.
International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs. Unfortunately, we at Brooklyn Candle Studio have no control over these circumstances.
Refunds + Exchanges
At Brooklyn Candle Studio, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Brooklyn Candle Studio within 7 days of delivery.
You may also exchange your product for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at firstname.lastname@example.org for further details.
Sweet and earthy notes of black currants, red berries, and wild rose petals.
Like a crackling fire in a cozy cabin, smoky notes of woodsmoke, incense, and cedar embers meld together to form a blanket of aroma, enveloping you in its warmth.
Balsam captures a winter getaway in a cozy cabin tucked away in a forest of fragrant evergreens in Upstate New York. When lit, fresh top notes of fir needle lift to reveal warm middle notes of cedar and pine and a lingering base of resinous fir balsam.
Hinoki comes from the Japanese cypress and has a rich citrus aroma. Notes of hinoki cypress, cashmere woods, and cedar leaf dance above a heart of orris, redwood bark, and cardamom grounded by base of sandalwood. Woodsy, deep, and calming, our take on Hinoki smells like a stroll in Kyoto after the rain.
An ode to the meditative beauty and ceremonial ritual of making a fresh cup of Matcha tea in the morning. Grassy notes of herbaceous matcha tea leaves brimming with umami dance with orange flower, lavender, and carrot seed, quietly softened by luxurious undertones of cashmere and soft suede.
Notes of sage, lily, neroli, and jasmine over a base of orange blossom and amber commingle in this uplifting and energizing fragrance inspired by neroli oil, the sweet bright oil extracted from the blossom of an orange tree.
A sultry masculine blend of earth and woods. Hinoki Cypress floats above a rich heart of cedar and pine over a warm base of vetiver and sandalwood.