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FAQ

Frequently Asked Questions

    1. Do you do custom scents?
      Since Tamara Mayne (owner/creative director) is on maternity leave until February of 2017, we are not doing custom scents at the moment since she is the one who custom mixes the scents.

    2. Do you offer bulk discounts for my wedding/event/corporate gift?
      Yes, if you would like to order a minimum of 24 pieces of one style/scent. Please email info@brooklyncandlestudio for information on bulk orders.

    3. Do you offer candle making classes?
      Since Tamara Mayne (owner/instructor of classes) is on maternity leave until February of 2017, we will not be holding classes in our studio until possibly next year. Please sign up for our mailing list to be notified about classes if and when we should start them up again!

    4. Will you donate <insert large number> candles for my event?
      Because we are such a small company, we are unable to donate large amounts of candles for swag bags/events. If you would like to purchase them at bulk prices, please info@brooklyncandlestudio.com. We will occasionally donate gift sets or single candles for silent auctions for causes that matter to us.

    5. Do you dropship?
      No, we do not dropship or sell on dropship e-commerce stores.

    6. Do you wholesale?
      Yes! Please send along the below information to info@brooklyncandlestudio.com to be considered as a wholesale partner.
      1. First Name, Last Name
      2. Resale ID
      3. Email address to create wholesale account with
      4. Website/Social Media

    7. Do you ship internationally?
      Yes, if you place your order in our online shop, we can ship to you wherever you may be in the world!

    8. Where can I buy your products/smell your scents in person?
      Check our Stockists Page for a list of stores near you that carry our candles!

    9. Do you offer samples?
      Yes, please see our Pick 4 Gold Mini Tins set. You may choose 4 scents you’d like to try. 

    10. I need my candles tomorrow. Can you overnight them?
      We usually need 1-2 business days to process orders (if you place your order Monday night, we will ship either on Tuesday or Wednesday. Please make a note if you absolutely need us to ship the next business day and we’ll do our best to rush your order. You must choose overnight shipping at checkout in order to get your candles in time. Wholesale orders can’t usually be rushed as more production is involved. We need at least 2-10 business days to complete a wholesale order.

    11. Do you do private label? 
      No, We do not do private label.

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