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FAQ

Please see our Shipping page for questions on shipping and returns.

Do you do private label/custom scents?
No.

Do you offer bulk discounts for my wedding/event/corporate gift?
Yes. Please fill out the form here for bulk requests.

Do you offer candle making classes?
No. We don't teach classes anymore, sorry!

Will you donate <insert large number> candles for my event?
Because we are a small company, we are unable to donate large amounts of candles for swag bags/events. If you would like to purchase them at bulk prices, please contact us. We will occasionally donate gift sets or single candles for silent auctions for causes that matter to us.

Do you dropship?
No, we do not dropship or sell on dropship e-commerce stores.

Do you wholesale?
Yes! Please fill out this form to be considered as a wholesale partner.

Do you ship internationally?
Yes! We ship anywhere in the world. Check out our international site here.

Where can I buy your products/smell your scents in person?
Check our Stockists Page for a list of stores near you that carry our candles!

Do you offer samples?
At this time, we are working on some new ways to provide samples.

I need my candles tomorrow. Can you overnight them?
Please email us at hello@brooklyncandlestudio.com to discuss expedited shipping.

Can I return my candle?
Please see our Shipping and Return policies page here.

What is the life span of your candles?
We recommend burning your candles within one year for peak performance, as we do not use any preservatives.

What is CashBack and how do I use it?
CashBack is a new way to reward you for shopping with us! You will receive a link to redeem your cash back after purchase.

*See here for a CashBack FAQ.