Frequently Asked Questions

      1. Do you do private label/custom scents?
        No. 

      2. Do you offer bulk discounts for my wedding/event/corporate gift?
        Yes, if you would like to order a minimum of 24 pieces of one style/scent. Please contact us for information on bulk orders. 

      3. Do you offer candle making classes?
        No. We don't teach classes anymore, sorry!

      4. Will you donate <insert large number> candles for my event?
        Because we are a small company, we are unable to donate large amounts of candles for swag bags/events. If you would like to purchase them at bulk prices, please contact us. We will occasionally donate gift sets or single candles for silent auctions for causes that matter to us.

      5. Do you dropship?
        No, we do not dropship or sell on dropship e-commerce stores.

      6. Do you wholesale?
        Yes! Please fill out this form to be considered as a wholesale partner.

      7. Do you ship internationally?
        Yes! We ship anywhere in the world. You will be able to see the total landed cost of your order at checkout. If you are located within the European Union, please shop on our EU site here

      8. Where can I buy your products/smell your scents in person?
        Check our Stockists Page for a list of stores near you that carry our candles!

      9. Do you offer samples?
        Yes, please see our Discovery Kits! You may choose 6 scents you’d like to try or select from our best-sellers.

      10. I need my candles tomorrow. Can you overnight them?
        Please email us at hello@brooklyncandlestudio.com to discuss expedited shipping.

      11. Can I return my candle?
        Please see our Shipping and Return policies page here.

      12. What is the life span of your candles?
      13. We recommend burning your candles within one year for peak performance, as we do not use any preservatives.